{
  "schema_version": "1.0",
  "language": "en-GB",
  "organisation": {
    "name": "Groviya",
    "legal_name": "Groviya Information Technologies Ltd",
    "company_number": "16751951",
    "email": "contact@groviya.co.uk",
    "phone": "+44 7438 966361",
    "address": "128 City Road, London, EC1V 2NX, United Kingdom",
    "summary": "Salesforce, AI, data, cloud and software consulting for UK organisations, with delivery teams in the UK, India and the USA."
  },
  "website": "https://groviya.co.uk",
  "service_area": "United Kingdom",
  "services": [
    {
      "id": "salesforce",
      "name": "Salesforce & CRM",
      "category": "CRM & AI",
      "headline": "Make Salesforce work for the people who use it.",
      "summary": "Implementation, integration and managed support across Salesforce clouds, from a first rollout to an established org that needs a reset.",
      "tags": [
        "Sales Cloud",
        "Service Cloud",
        "Agentforce",
        "MuleSoft"
      ],
      "fit": "Your teams rely on spreadsheets alongside Salesforce, customer data is fragmented, or a new cloud needs a clear implementation plan.",
      "capabilities": [
        [
          "Implementation & migration",
          "Shape your sales and service processes, configure the platform and plan a reconciled data migration."
        ],
        [
          "Connected customer operations",
          "Connect Salesforce to business applications through MuleSoft or APIs, with clear ownership of data and failures."
        ],
        [
          "Agentforce & ongoing support",
          "Introduce focused AI use cases and keep the live platform healthy through administration, enhancements and training."
        ]
      ],
      "brief": [
        "Which Salesforce clouds do you use?",
        "What process or integration needs to change?",
        "Who will use the solution, and when is it needed?"
      ],
      "legacy": "/implementation-application",
      "url": "https://groviya.co.uk/uk/services/salesforce/"
    },
    {
      "id": "ai",
      "name": "AI & agentic systems",
      "category": "CRM & AI",
      "headline": "Give AI a useful job. And clear boundaries.",
      "summary": "Agentforce, document assistants and AI workflows grounded in your business data, with evaluation and human review designed in.",
      "tags": [
        "Agentforce",
        "RAG",
        "Evaluation",
        "Automation"
      ],
      "fit": "You have a repetitive workflow or knowledge bottleneck, but need to establish the value, data access and controls before scaling AI.",
      "capabilities": [
        [
          "A focused pilot",
          "Choose a workflow, define a baseline and agree how quality, cost and human escalation will be assessed."
        ],
        [
          "Assistants on your data",
          "Build retrieval and document workflows around approved sources, with citations and permission-aware access."
        ],
        [
          "Agents inside existing systems",
          "Connect approved actions to Salesforce or your applications, with evaluation, monitoring and human review."
        ]
      ],
      "brief": [
        "Which task should the AI assist with?",
        "Where does the relevant data live?",
        "Which decisions must stay with a person?"
      ],
      "legacy": "/ai-transcription",
      "url": "https://groviya.co.uk/uk/services/ai/"
    },
    {
      "id": "data",
      "name": "Data & analytics",
      "category": "Data & cloud",
      "headline": "One reliable view of your business.",
      "summary": "Data pipelines, platforms and dashboards that connect operational systems and help teams work from consistent information.",
      "tags": [
        "Data Cloud",
        "Snowflake",
        "Power BI"
      ],
      "fit": "Reporting takes manual reconciliation, departments disagree on definitions, or an AI programme is held back by data quality.",
      "capabilities": [
        [
          "Data foundations",
          "Map sources, ownership and definitions before designing the pipelines and data model."
        ],
        [
          "Platforms & pipelines",
          "Build ingestion and transformation flows, warehouse models and quality checks, including Salesforce Data Cloud."
        ],
        [
          "Decision-ready reporting",
          "Create BI dashboards and reporting with agreed metrics, documented definitions and a practical handover."
        ]
      ],
      "brief": [
        "Which systems hold your data?",
        "Which reports or decisions are difficult today?",
        "What access, quality or refresh constraints matter?"
      ],
      "url": "https://groviya.co.uk/uk/services/data/"
    },
    {
      "id": "cloud",
      "name": "Cloud & DevOps",
      "category": "Data & cloud",
      "headline": "Build a calmer path from code to production.",
      "summary": "Cloud migration, deployment pipelines and infrastructure automation on AWS, Azure and Google Cloud.",
      "tags": [
        "AWS",
        "Azure",
        "Kubernetes",
        "CI/CD"
      ],
      "fit": "Releases depend on manual steps, infrastructure is difficult to reproduce, or you are planning a cloud migration.",
      "capabilities": [
        [
          "Migration planning",
          "Review dependencies, operational needs and cutover options before committing to the migration approach."
        ],
        [
          "Repeatable infrastructure",
          "Define infrastructure as code and container workflows with appropriate access and environment separation."
        ],
        [
          "Reliable release pipelines",
          "Automate build, test and deployment steps, with monitoring and a rollback plan your team can operate."
        ]
      ],
      "brief": [
        "Which cloud and deployment tools do you use?",
        "What is fragile or slow in the release process?",
        "What availability and migration constraints apply?"
      ],
      "url": "https://groviya.co.uk/uk/services/cloud/"
    },
    {
      "id": "applications",
      "name": "Application development",
      "category": "Build & assure",
      "headline": "Software shaped around the way you work.",
      "summary": "Custom applications, portals and integrations built around business workflows that off-the-shelf products do not cover.",
      "tags": [
        "Java",
        ".NET",
        "React",
        "APIs"
      ],
      "fit": "You need a customer portal, an internal workflow or a connected application that your current systems cannot provide.",
      "capabilities": [
        [
          "Product & technical discovery",
          "Define users, essential workflows, integration points and a delivery scope that can be reviewed."
        ],
        [
          "Web, mobile & enterprise builds",
          "Develop applications and APIs using technologies suited to your systems and the people who will maintain them."
        ],
        [
          "Delivery & handover",
          "Bring testing, release processes and documentation into the build, with a clear route to support."
        ]
      ],
      "brief": [
        "Who will use the application?",
        "Which workflow should the first release cover?",
        "Which existing systems need to connect?"
      ],
      "legacy": "/application-development",
      "url": "https://groviya.co.uk/uk/services/applications/"
    },
    {
      "id": "enterprise",
      "name": "Enterprise applications",
      "category": "Build & assure",
      "headline": "Choose the platform before you commit to the build.",
      "summary": "Discovery, application assessment and CRM or ERP platform evaluation grounded in business requirements.",
      "tags": [
        "Discovery",
        "CRM & ERP",
        "Assessment"
      ],
      "fit": "You are choosing between platforms, assessing an inherited application estate or trying to turn a broad transformation goal into a plan.",
      "capabilities": [
        [
          "Business & application discovery",
          "Document workflows, constraints and dependencies across stakeholders and systems."
        ],
        [
          "Platform evaluation",
          "Assess options against agreed requirements and use proofs of concept where a critical question needs evidence."
        ],
        [
          "A practical delivery roadmap",
          "Identify phases, risks, integration needs and the decisions required before implementation."
        ]
      ],
      "brief": [
        "What decision needs to be made?",
        "Which applications or platforms are in scope?",
        "What criteria and deadlines matter most?"
      ],
      "legacy": "/enterprise-application",
      "url": "https://groviya.co.uk/uk/services/enterprise/"
    },
    {
      "id": "quality",
      "name": "Quality engineering",
      "category": "Build & assure",
      "headline": "Release with evidence, not crossed fingers.",
      "summary": "Test strategy, automation and continuous testing for enterprise applications and software delivery teams.",
      "tags": [
        "Test automation",
        "Performance",
        "CI gates"
      ],
      "fit": "Regression testing is slowing releases, business-critical paths are under-tested, or failures keep reaching users.",
      "capabilities": [
        [
          "Risk-led test strategy",
          "Prioritise important user journeys and integrations, then define coverage and release criteria."
        ],
        [
          "Automation that earns its place",
          "Build maintainable automated checks at the appropriate application and API layers."
        ],
        [
          "Testing in the delivery cycle",
          "Integrate checks into pipelines and make results usable for engineering and business sign-off."
        ]
      ],
      "brief": [
        "What application and release process do you have?",
        "Where are defects or delays recurring?",
        "What test coverage and tooling already exist?"
      ],
      "legacy": "/quality-assurance",
      "url": "https://groviya.co.uk/uk/services/quality/"
    },
    {
      "id": "staffing",
      "name": "IT staffing",
      "category": "People & skills",
      "headline": "Add the skills your next milestone needs.",
      "summary": "Contract staffing, permanent hiring and team augmentation across Salesforce, development, data, cloud and quality engineering.",
      "tags": [
        "Contract",
        "Permanent",
        "Dedicated teams"
      ],
      "fit": "A delivery team has a specific skills gap, a roadmap needs additional capacity, or you need support hiring a technical role.",
      "capabilities": [
        [
          "Role & skills definition",
          "Agree the responsibilities, technical context, location and working arrangements for the role."
        ],
        [
          "Individual specialists",
          "Add Salesforce, development, QA, data or cloud skills to work with your existing leadership and processes."
        ],
        [
          "Dedicated team models",
          "Discuss a team structure and delivery ownership suited to an evolving programme."
        ]
      ],
      "brief": [
        "Which skills and seniority are required?",
        "Is the need contract, permanent or a team?",
        "What start date, location and duration apply?"
      ],
      "legacy": "/staffing",
      "url": "https://groviya.co.uk/uk/services/staffing/"
    },
    {
      "id": "training",
      "name": "Corporate training",
      "category": "People & skills",
      "headline": "Turn platform knowledge into practical capability.",
      "summary": "Instructor-led Salesforce, SAP and MuleSoft training, workshops and bootcamps for business and technology teams.",
      "tags": [
        "Salesforce",
        "SAP",
        "MuleSoft",
        "Workshops"
      ],
      "fit": "Your team is adopting a new platform, preparing for a project or taking ownership after implementation.",
      "capabilities": [
        [
          "A learning plan for your team",
          "Match topics to roles, current knowledge and the work learners need to perform."
        ],
        [
          "Workshops & practical labs",
          "Build understanding through instructor-led sessions and exercises relevant to the platform."
        ],
        [
          "Project readiness & handover",
          "Connect learning to delivery and operational responsibilities so teams can use the skills afterwards."
        ]
      ],
      "brief": [
        "Which platform and topics should be covered?",
        "How many people and which roles are attending?",
        "What experience level and dates should we plan for?"
      ],
      "legacy": "/training",
      "url": "https://groviya.co.uk/uk/services/training/"
    }
  ],
  "enquiries": {
    "contact_url": "https://groviya.co.uk/contact",
    "brief_builder_url": "https://groviya.co.uk/uk/start/",
    "email": "contact@groviya.co.uk",
    "phone": "+44 7438 966361",
    "suggested_context": [
      "service",
      "current systems",
      "desired outcome",
      "preferred engagement",
      "approximate timing"
    ],
    "submission_api": null,
    "guidance": "Read-only discovery resources. The person should review an enquiry before sending. Confirm pricing, availability and contract terms with Groviya."
  }
}